Parts Request

If your kit is missing a part or you damaged one while building, use this form to request a new one.

• For general inquiries, use the Contact form.
• To request help with troubleshooting, use the Support Request form.

Missing parts: If your kit was incomplete, we apologize for the inconvenience. We take missing parts very seriously and will check our stock and processes for errors based on your request.

Replacement parts: If you're requesting replacement parts, we will reply to your submission with a payment link to complete the request. Most parts are covered under our flat-rate policy of $5 plus shipping for all the parts you need.